Aug
27
Hi All,
I just came across a call in one of our Client’s systems where Help Desk Staff are openly bitching at each other in the call.
Their call logging system is completely VISIBLE to the end user – so if the user was to check, they would see all the conversation.
Just as a reminder (not that [...]
Aug
26
New Comment System – Disqus
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Hi all!
Just a really quick post here – After seeing a tweet from Jason Cartwright of TechAU fame, I had a squizz at a new commenting system for my blog called Disqus (Pronounced Discuss)
This now enables people to leave comments on my website without having to actually sign up. I was having a number of [...]
Jul
30
We’re Baaaaaaack!
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Late last night, there was a rare alignment of the planets and stars….and to a greater extent, the alignment of Ben Grubb and myself in the same room.
During this (before now) rare cosmic event, a new Tech Wired Australia podcast was recorded.
There was much rejoicing and dancing in the streets when it was published to [...]
Jul
22
WHOOPS!
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Ok – My apologies!
During a recent hardware upgrade in my server rack, the network cable fell out of the machine hosting the website.
Everything is back up and running now though.
Also – to those people trying to SPAM my website by creating user accounts left-right-and-centre, I have to manually activate your account, so if I see [...]
Apr
21
Twitter is *NOT* a Competition!!!!
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OK – As always, my apologies for not updating this blog more regularly. Work has been INSANELY busy of late, and I have hardly had time to scratch myself, let alone write anything on the ‘ol blog here.
Anyways – Down to business…..
Those of you who are on Twitter (and those of you who aren’t, [...]
Oct
25
This post is the first from my new iProduct
Oct
21
A Day Of Milestones
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Today marked two Twitter Milestones for me!
100 Followers – at last I have broken into the three-digit mark!
1200 Updates – I missed by 1000th, but 1200 seems as good as any. I want to figure out how many posts per day that works out to since I joined Twitter…Some research is required methinx…
Sep
30
Customer Experience = Epic FAIL!!!
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OK – I realise that my posts lately have seemed rather negative and angry – but come on people – lets bang the rocks together and get with the program here! Or indeed perhaps is is the required Darwinian removal of Homosapiens (”Saps”) in progress as per my previous post…?
The unit I’m currently living in [...]
Jul
15
Upgrade Complete. Enter When Ready.
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Well, I’ve just completed the upgrade to WordPress 2.6 – there certainly seem to be a lot of extra features in this release.
Check out the video for more info!!
Jul
3
I’m Back Baby! I’m Back!!
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Ok – well after a FAAAAAAR too long stay in the darkness known as “being without internet whilst moving house” I make my triumphant return!
As I’m sure you can imagine, I’m a tad busy right at the moment to elaborate further, but, after I’ve caught up on my 100+ emails (at least the ones that [...]